A definition of children in need and information on the services which local authorities must provide.
Explains what is meant by a ‘child in need’, when a child is not at risk of significant harm, but the family needs support. Covers how the child is assessed and what is included in a ‘child in need plan’.
Explains how local authorities investigate cases of child abuse, covering what section 17 and section 47 investigations are, and what happens during and after the investigation.
Explains the procedure for making a complaint about local authority involvement with your family, and the stages in the process.
Explains what to do if social services are involved with your family, covering co-operating with social services, keeping records, getting advice and how to complain.
Explains the responsibilities of local authorities and their powers to take action, if they are involved in investigating a case of child abuse.
Tips on what to include when writing a letter of complaint about social services involvement with your family.
Explains further action you can take if your are not happy with the outcome of your complaint about local authority involvement with your family.
Explains how to make a formal or informal complaint against a public authority, if you have been discriminated against when accessing services or public functions.
Things to think about before making a complaint about social services involvement with your family, covering reasons to complain, potential outcomes, time limits and the complaints procedure.
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