Find out if you can get working or child tax credits and how to claim. If you have a tax credits overpayment find out how to challenge the decision.
Explains the rules about students and council tax. Covers proving you are exempt, sharing accommodation with people who aren't students, time off between courses and problems affecting postgraduate students.
Information on council tax including valuation bands, how to pay, arrears and the appeals system.
Check where you can get help with a tax problem.
What happens if you miss the income tax deadline, including what the penalties are for not paying tax on time, and how to negotiate a time to pay agreement with HMRC
Check how to apply to your local council and how you can challenge decisions.
What happens when you miss a council tax payment, and how to negotiate with your council to pay what you owe in smaller amounts
Find out why your tax credits have stopped and what you can do about it.
Check how benefits and tax credits are paid - usually by direct credit transfer into bank, building society or Post Office card accounts. Find out about the Payment Exception Service if you can't use an account.
How to renew your tax credits using the renewal pack that HMRC sends at the start of the tax year.
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