New - Paid Role - Admin Assistant
Research & Campaigns Volunteer - Could you analyse our client data and produce reports and campaigns that will influence policymakers who make decisions affecting people's lives?
Trustees - join our active board
Telephone assessors - help Broxbourne residents find the support they need
See Vacancies tab for more details
Get help applying for Universal Credit
Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.
Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your first JobCentre appointment.
Call us for free: 0800 144 8 444 (England) or 08000 241 220 (Wales)
Chat to an adviser online: citizensadvice.org.uk/helptoclaim
For online advice visit: citizensadvice.org.uk/helptoclaim
Rising Energy Bills?
See our article on Fuel Poverty here
Local Support and Events
The Food Pantry details here
Help to navigate the job market - lots of capacity to help if you are facing the end of furlough and/or have been affected by the loss of the £20 uplift to UC - http://cvsbeh.org.uk/jobsmart/
We're excited to announce that we've signed up to Disability Confident which will help us recruit and retain great people to meet our workforce needs! Join us at http://ow.ly/lW9q30omHF4
Scams Awareness With many people facing increased financial pressures, there’s a high chance that scammers will take advantage of this, and different types of scams are emerging. For instance, scammers pretending to be energy companies, with “too good to be true” deals, and fraudsters pretending to offer an energy rebate or government support.
For information on the genuine types of help available and how you’ll receive it see If you're struggling with living costs and Grants and benefits to help you pay your energy bills on the Citizens Advice website.
Have a look at our ten golden rules for avoiding fraud and scams.
Anyone can fall victim to a scam. People of all ages and backgrounds get scammed. Younger people often think they are less likely to be hit by scams, but there are many common scams specifically targeted to this age group, such as subscription traps, social media, gaming, ticketing and job/rent scams.
It’s important to be on your guard - look out for these warning signs:
- It seems too good to be true – like an email saying you’ve won a competition you don’t remember entering
- Someone you don’t know contacts you unexpectedly, or tries to pressure you into a quick decision
- You've been asked to pay for something urgently or in an unusual way – for example by bank transfer or gift vouchers
If you think someone might be trying to scam you, it’s important to act straight away – don’t be embarrassed or ashamed.
STOP and get advice from Citizens Advice. You can call the Citizens Advice consumer service on 0808 223 1133, visit https://www.citizensadvice.org.uk/scamsadvice/ – or contact us on 0808 278 7915 for more in-depth advice, and if needed an appointment with our scams specialist adviser.
REPORT scams to Action Fraud on 0300 123 2040, online at https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime or @actionfrauduk on Twitter
TALK with friends, family and neighbours about scams you have experienced.
Our Scams Awareness work is funded by the Hertfordshire Police and Crime Commissioner through Hertfordshire Community Foundation.