• Consumer

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  Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem.

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• Consumer service complaints procedure

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  • Your energy supply
  • Call the helpline

• Contact the consumer helpline

  Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem.

  • In:
  • Consumer

• Consumer service complaints procedure

  • In:
  • Consumer
  • Call the helpline

• Solve an ongoing consumer problem with a business seller

  The steps you can take if you’ve approached a seller about a problem with a product or service and you’re not getting anywhere, including alternative dispute resolution (ADR).

  • In:
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• Credit sale

  Information about what credit sale is, how it works and interest-free deals.

  • In:
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• Buying a used car

  What checks to make when buying a used car, how to negotiate a deal, different payment options.

  • In:
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• Pawnbrokers

  Information about what a pawnbroker is and what happens if you are unable to repay your loan, lose your ticket or do not collect the goods.

  • In:
  • Debt and money
  • Borrowing money
  • Types of borrowing

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