Explains how to contact the Local Government Ombudsman, if you are not happy with the outcome of a complaint you've made about adult social care services.
How to use an ombudsman to investigate a complaint about maladministration in public and private sector organisations.
Explains further action you can take if your are not happy with the outcome of your complaint about local authority involvement with your family.
Lists the type of public authorities which must comply with the public sector equality duty. Also explains when private organisations or charities must comply, when carrying out public functions.
Chart showing the complaints procedure for discrimination in care services.
Describes how creditors meet to discuss and vote on whether your individual voluntary arrangement should be accepted and whether they can challenge the proposal.
Explains how courts must protect human rights when applying the law and which laws the courts must apply, even if they breach the Human Rights Act 1998.
Young people’s rights to working hours, rest breaks, pay, and holiday. Find out what types of work 16 and 17 year olds can do.
Check if you have to quarantine and tell the government where you’ll be staying.
Help and support available for carers including social care needs assessments and financial help.
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